All products on offer comply with current French legislation.
The prices in the catalogue are TTC prices in euro taking into account the VAT applicable on the day of the order; any change in the rate may be passed on to product prices.
The ISCA is reserved to change its prices at any time, however, with the understanding that the price listed in the catalogue of the day of the order will be the only one applicable to the buyer.
At the indicated price of the item or items, the transport costs must be added eventually.
The products remain the property of the ISCA nuts SARL until the order is fully cashed in.
Any purchase order signed by the consumer by "double click" (the law of March 13, 2000 on electronic signature) as well as the entry of data on successive screen pages, the entry of your credit card number and its expiry date constitute an irrevocable acceptance of the terms of sale and payment and will validate your transaction. An order confirmation will be sent to you by email at the earliest when your transaction is validated or at the latest at the time of shipping your order.
All orders placed before noon will be processed within 48 hours (Monday to Friday).
All our products offered on the site are available with a stock alert if it is low.
In case of exceptional unavailability of the product, Arec nuts will approach you to tell you a later delivery date.
Withdrawal - Refund
You have 30 days to return the item or items that do not correspond to your wishes. In this case, the shipping costs for the return are your responsibility. You're sending us an e-mail. We will send you a return authorization number with which you return the item to us at:
Arec nuts - Placentia ZAC - 81210 Saint Germier
We will issue an asset, or a refund on your bank card or PayPal account, or send a cheque in the name and billing address (amount corresponding to the price of the order without the postage that remains at your expense).
Any items received stained, used or damaged will not be affected by the return and refund conditions.
Some products are guaranteed by the fournisseur (see product sheet) against manufacturing defects (Articles 1641 of the Civil Code and following)The products are not guaranteed against normal wear, mishandling, against tasks or against an accident.
In order to ensure that our payment system is optimally secured, we have adopted the most widespread standards around the world. These two standards cover more than 80% of online sales on the Internet.
On the payment page, you will notice the "https://" at the top of the page at the beginning of the Internet address and the yellow icon representing a padlock, which tells you that you are on a secure page. In order to transmit your personal and banking data, we use the SSL (Secure Socket Layer) system that encrypts them at the time they are entered. When they are transferred via the Internet, it is impossible to read them. Atos is the most widely used payment system in the world. It relays between the website and the bank, and allows to verify the validity of the bank cards used. This system guarantees you complete security of your transaction.
From 100 euros of purchases, you have the possibility to pay your order in 3 times without charge.
CONDITIONS TO BENEFIT FROM THE SERVICE
- The amount of your basket must be more than or equal to 100 euros
- The accepted cards are: CB, VISA and Mastercard.
The bank card must have a minimum validity date of more than 3 months in order to ensure the 3 payments.
You pay 1/3 of the amount: the day of your order
You pay 1/3 of the amount. 30 days later
You pay 1/3 of the amount.: 60 days later
Any order placed after 2pm will be processed the next day, the preparation time of your order can vary between 24 and 72 hours (excluding weekends and holidays).
As long as the order is taken over by the delivery agencies, the risks of delivered goods are transferred to the purchaser.
In the event of damage during transport, the reasoned claim must be made to the carrier within three days of delivery.
In case of theft in your mailbox, we recommend that you get closer to your insurer to have your home insurance to which the mailbox is attached.
We deliver our items:
- by colissimo 48/72h,
- by Mondial Relay 3 to 5 working days from pick-up for delivery in metropolitan France.
- by Chronopost: Chronopost 13 - Delivery the next day before 1pm all over Metropolitan France. Chronopost 18 - Delivery the next day before 6pm all over Metropolitan France
- for international deliveries, the deadline is 3 to 6 working days depending on the destinations and carriers (Chrono Classic or DPD)
- for withdrawals in the Noix d'Arec store, the time to make the product available is 1 to 6 days. You will be notified by email of the date your order is made available within 12 hours of its validation (excluding weekends and holidays)
Shipments outside the Euro Zone
Customs fees apply abroad, they differ according to the destination. Customs duties, VAT and customs clearance costs when there are any are the responsibility of the recipient.
The data collected on the NOIXDAREC.COM site are for purely internal use and allow us to process orders. They are integrated into the customer file.
THE LLC Noix d'Arec is aware of the importance of protecting the privacy of its customers in this capacity, it is committed to complying with its obligations. Noix d'Arec refuses to disclose this data to any company. You agree to give your consent to such use of your personal data. Under the Computer and Freedoms Act of January 6, 1978, the customer has the right to access, rectify and object to the data recorded about him. This right of rectification can be exercised at any time by mailing to the following address:
Arec Nuts - Placentia ZAC - 81210 Saint Germier
All illustrations, images, characters, artistic work, graphics of the site are protected by copyright and intellectual property rights, for the whole world and belong or have been sold to the LLC nuts of Arec, which enjoys an exclusive right of use. As such, in accordance with the provisions of the Intellectual Property Code, any reproduction or use, whatever its form, of these intellectual property rights, without the prior written consent of the AREc Nut SARL, will result in legal action.