The products

All the products offered comply with the French legislation in force.

Prices

The prices appearing in the catalogue are prices including VAT in euros, taking into account the VAT applicable on the day of the order; Any change in the rate may be reflected in the prices of the products.
SARL noix d'areca reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer.
To the indicated price of the item(s), transport costs may be added.

*Due to the additional cost of processing, the packages with dimensions are higher than the maximums: 150 cm < L+W+H ≤ 200 cm and/or L < 100 cm; are charged an additional fee of €6.

Order

The products remain the property of SARL noix d'areca until the order has been fully collected.

Any purchase order signed by the consumer by "double click" (law of 13 March 2000 on electronic signature) as well as the entry of data on successive screen pages, the entry of your bank card number and its expiry date constitute an irrevocable acceptance of the terms of sale and payment and will validate your transaction. An order confirmation will be sent to you by email at the earliest when your transaction is validated or at the latest when your order is shipped.

Any order placed before noon will be processed within 48 hours (Monday to Friday).

Availability

All our products offered on the site are available with a stock alert if it is low.

In the event of exceptional unavailability of the product, noix d'Arec will contact you to indicate a later delivery date.

Withdrawal - Refund

With the exception of items ordered to measure or special orders which are neither exchangeable nor refundable, you have a period of 30 days to return the item(s) that do not correspond to your wishes. In this case, you will be responsible for the shipping costs for the return. You send us an email. We will send you a return authorization number with which  you return the item to us at the following address:

noix d'Arec - ZAC de Plaisance - 81210 Saint Germier

We will issue a credit note, or a refund to your credit card or PayPal account, or by sending a check to the name and billing address (amount corresponding to the price of the order without the shipping costs which remain at your expense).

Any item received stained, used or damaged will not be affected by the return and refund conditions.

Guarantee

Some products are guaranteed by the fournisseur (see product sheet) against manufacturing defects (articles 1641 of the Civil Code et seq.). The products are not guaranteed  against normal wear and tear, nor  against improper handling, against  stains or against an accident.

Payment

In order to guarantee you optimal security of our payment system, we have adopted the most widely used standards throughout the world. These two standards concern more than 80% of online sales on the Internet.
On the checkout page, you'll notice the "https://" at the top of the page at the beginning of the internet address and the yellow padlock icon, which tells you that you're on a secure page. In order to transmit your personal and banking data, we use the SSL (Secure Socket Layer) system, which encrypts them when they are entered. When they are transferred via the Internet, it is then impossible to read them. Atos is the world's most widely used payment system. It acts as a relay between the website and the bank, and makes it possible to check the validity of the bank cards used. This system guarantees you total security of your transaction.

Payment in 3 times possible with FLOA from 100€ of purchase: 

 

" Payment in 3X by credit card with our partner FLOA.

Our financial partner FLOA, offers payment solutions for your purchases of goods and/or services, in 3 instalments by credit card. These payment solutions are reserved for individuals (natural persons of legal age) residing in France, holders of a Visa or MasterCard bank card with a validity date corresponding to the duration of the refund. FLOA, RCS Bordeaux 434 130 423, whose registered office is located at Immeuble G7 – 71 Rue Lucien Faure in Bordeaux (33300), subject to the supervision of the Autorité de Contrôle Prudentiel et de Résolution (ACPR) 4 Place de Budapest, CS 92459, 75436 PARIS CEDEX 09 and registered with ORIAS under number 07 028 160 (www.orias.fr).

FLOA reserves the right to accept or reject your request for funding; You have a legal withdrawal period of 14 days. To learn more, click here.

We would like to point out that if you request to pay for your order for goods and/or services using these payment solutions, your personal data will be transmitted to FLOA for the purpose of studying your financing application, managing your credit agreement and, if applicable, collecting them. For more information, click here. »

Delivery

Any order placed after 2pm will be processed the next day, the preparation time of your order may vary between 24 and 72 hours (excluding weekends and public holidays).             

As soon as the order  is taken over by the delivery organisations, the risks of the goods delivered are transferred to the buyer.

In the event of damage during transport, the reasoned complaint must be made to the carrier within three days of delivery.

In the event of theft from your mailbox, we recommend that you contact your insurer to use your home insurance to which the mailbox is attached.

             We deliver our items:



                            - by DPO within 48 hours 

                            - by Colissimo 48/72h,


                            - by Shop2shop by Chrono 3 to 5 working days from the time of pick-up for delivery in metropolitan France.

                            - by Chronopost: Chronopost 13 - Next day delivery before 1pm anywhere in Metropolitan France. Chronopost 18 - Next day delivery before 6pm anywhere in Metropolitan France

                            - for international deliveries, the delivery time is 3 to 6 working days depending on the destination and the carrier (Chrono Classic or DPD)

                            - for collections in the Noix d'Arec store, the time it takes to make the product available is 1 to 6 days. You will be notified by email of the date of availability of your order within 12 hours of its validation (excluding weekends and public holidays)

Shipments outside the Eurozone 

Customs fees apply abroad, they differ depending on the destination. Customs duties, VAT and customs clearance costs where there are any are the responsibility of the recipient. 

Data Protection:

The data collected on the NOIXDAREC.COM website is for purely internal use and allows us to process orders. They are integrated into the customer file.

SARL Noix d'Arec is aware of the importance of protecting the privacy of its customers in this respect, it undertakes to comply with the obligations taken towards them. Noix d'Arec refuses to disclose this data to any company whatsoever. You agree to give your consent to such use of your personal data. In accordance with the Data Protection Act of 6 January 1978, the customer has the right to access, rectify and oppose the data recorded concerning him. This right to rectification may be exercised at any time by post sent to the following address:

Noix d'Arec - ZAC de Plaisance - 81210 Saint Germier

Intellectual property

All illustrations, images, characters, artistic work, graphics on the site are protected by copyright and intellectual property rights, for the whole world and belong to or have been assigned to SARL noix d'Arec, which benefits from an exclusive right of use. As such, in accordance with the provisions of the Intellectual Property Code, any reproduction or use, in any form, of these intellectual property rights, without the prior written consent of SARL noix d'Arec, will give rise to legal proceedings.