Products
All products offered comply with French legislation in force.
Prizes
The prices appearing in the catalogue are prices including VAT in euros taking into account the VAT applicable on the day of the order; Any change in the rate may be reflected in the prices of the products.
SARL noix d'arec reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog of the day of the order will be the only one applicable to the buyer.
To the indicated price of the item(s), transport costs must be added.
Order
The products remain the property of SARL noix d'arec until full receipt of the order.
Any purchase order signed by the consumer by "double click" (law of 13 March 2000 on electronic signature) as well as the entry of data on successive screen pages, the entry of your credit card number and its expiry date constitute an irrevocable acceptance of the conditions of sale and payment and will validate your transaction. An order confirmation will be sent to you by email at the earliest when validating your transaction or at the latest at the time of shipment of your order.
Any order placed before noon will be processed within 48 hours (Monday to Friday).
Availability
All our products offered on the site are available with a stock alert if it is low.
In case of exceptional unavailability of the product, noix d'Arec will contact you to indicate a later delivery date.
Withdrawal - Refund
With the exception of custom-ordered items or special orders that are neither exchangeable nor refundable, you have a period of 30 days to return the item or items that do not correspond to your wishes. In this case, the shipping costs for the return are at your expense. You send us an e-mail. We will send you a return authorization number with which you return the item to the following address:
noix d'Arec - ZAC de Plaisance - 81210 Saint Germier
We will issue a credit note, or a refund to your credit card or PayPal account, or by sending a check to the name and billing address (amount corresponding to the price of the order without shipping costs that remain at your expense).
Any item received stained, used or damaged will not be affected by the conditions of return and refund.
Guarantee
Some products are guaranteed by the fournisseur (see product sheet) against manufacturing defects (articles 1641 of the civil code and following) The products are not guaranteed against normal wear and tear, or against mishandling, against stains or against an accident.
Payment
In order to guarantee you optimal security of our payment system, we have adopted the most widespread standards around the world. These two standards concern more than 80% of online sales on the Internet.
On the checkout page, you will notice the "https://" at the top of the page at the beginning of the Internet address and the yellow padlock icon, which indicate that you are on a secure page. In order to transmit your personal and banking data, we use the SSL (Secure Socket Layer) system which encrypts them at the time of entry. When they are transferred via the Internet, it is then impossible to read them. Atos is the most widespread payment system in the world. It ensures the relay between the website and the bank, and makes it possible to check the validity of the bank cards used. This system guarantees you total security of your transaction.
From 100 € of purchases, you have the possibility to pay your order in 3 times free of charge .
CONDITIONS TO BENEFIT FROM THE SERVICE
- The amount of your basket must be greater than or equal to 100 €
- The cards accepted are: CB, VISA and Mastercard.
The credit card must have at least a validity date greater than 3 months to ensure the 3 payments.
You pay 1/3 of the amount: the day of your order
You pay 1/3 of the amount. : 30 days later
You pay 1/3 of the amount.: 60 days after
Delivery
Any order placed after 2pm will be processed the next day, the preparation time of your order may vary between 24 and 72 hours (excluding weekends and holidays).
From the time the order is taken over by the delivery agencies, the risks of the goods delivered are transferred to the purchaser.
In the event of damage during transport, the reasoned complaint must be made to the carrier within three days of delivery.
In case of theft in your mailbox, we recommend that you contact your insurer to play your home insurance to which the mailbox is attached.
We deliver our products:
- by DPD in 48 h
- by colissimo 48/72h,
- by Shop2shop by Chrono 3 to 5 working days from pick-up for delivery in metropolitan France.
- by Chronopost: Chronopost 13 - Next day delivery before 1pm anywhere in Metropolitan France. Chronopost 18 - Next day delivery before 6pm anywhere in Metropolitan France
- for international deliveries, the delay is 3 to 6 working days depending on the destination and carriers (Chrono Classic or DPD)
- for withdrawals in Noix d'Arec store, the time required to make the product available is 1 to 6 days. You will be notified by email of the date of availability of your order within 12 hours of its validation (excluding weekends and public holidays)
Shipments outside the euro area
Customs fees apply abroad, they differ depending on the destination. Customs duties, VAT and customs clearance costs where there are are those borne by the recipient.
Data Protection:
The data collected on the NOIXDAREC.COM site is for purely internal use and allows us to process orders. They are integrated into the customer file.
SARL Noix d'Arec is aware of the importance of protecting the privacy of its customers as such, it undertakes to respect the obligations made towards them. Noix d'Arec refuses to disclose this data to any company whatsoever. You agree to give your consent to such use of your personal data. In application of the Data Protection Act of 6 January 1978, the customer has the right to access, rectify and oppose the data recorded concerning him. This right of rectification may be exercised at any time by mail sent to the following address:
Noix d'Arec - ZAC de Plaisance - 81210 Saint Germier
Intellectual property
All illustrations, images, characters, artistic work, graphics of the site are protected by copyright and intellectual property rights, for the whole world and belong or have been assigned to SARL noix d'Arec, which has an exclusive right of use. As such, in accordance with the provisions of the Intellectual Property Code, any reproduction or use, whatever the form, of these intellectual property rights, without the prior written consent of SARL noix d'Arec, will give rise to legal proceedings.