All the products offered comply with the French legislation in force.
The prices shown in the catalogue are prices including VAT in euros, taking into account the VAT applicable on the day of the order; Any change in the rate may be reflected in the prices of the products.
SARL noix d'arec reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer.
Shipping costs may be added to the indicated price of the item(s).
*Due to the additional cost of processing, parcels with dimensions are larger than the maximums: 150 cm < L+W+H ≤ 200 cm and/or L < 100cm; are subject to a surcharge of €6.
The products remain the property of SARL noix d'areca until the order has been fully collected.
Any purchase order signed by the consumer by "double click" (law of 13 March 2000 on electronic signatures) as well as the entry of data on successive screen pages, the entry of your credit card number and its expiry date constitute an irrevocable acceptance of the terms and conditions of sale and payment and will validate your transaction. An order confirmation will be sent to you by email at the earliest when your transaction is validated or at the latest when your order is shipped.
All orders placed before noon will be processed within 48 hours (Monday to Friday).
All our products offered on the site are available with a stock alert if it is low.
In the event of exceptional unavailability of the product, noix d'Arec will contact you to inform you of a later delivery date.
Withdrawal - Refund
With the exception of custom-made items or special orders that are neither exchangeable nor refundable, you have 30 days to return the item(s) that do not correspond to your wishes. In this case, you will be responsible for the shipping costs for the return. You send us an e-mail. We will send you a return authorization number with which you return the item to us at the following address:
walnuts of Arec - ZAC de Plaisance - 81210 Saint Germier
We will issue a credit note, or a refund on your credit card or PayPal account, or by sending a check to the name and billing address (amount corresponding to the price of the order without shipping costs which remain at your expense).
Any item received stained, used or damaged will not be affected by the return and refund conditions.
Some products are guaranteed by the fournisseur (see product sheet) against manufacturing defects ( articles 1641 of the Civil Code et seq. ) The products are not guaranteed against normal wear and tear, nor against mishandling, against stains or against accident.
In order to guarantee optimal security of our payment system, we have adopted the most widely used standards around the world. These two standards concern more than 80% of online sales on the Internet.
On the checkout page, you'll notice the "https://" at the top of the page at the beginning of the web address and the yellow padlock icon, which tells you you're on a secure page. In order to transmit your personal and banking data, we use the SSL (Secure Socket Layer) system, which encrypts it at the time it is entered. When transferred via the Internet, it is then impossible to read them. Atos is the most widely used payment system in the world. It acts as a relay between the website and the bank, and makes it possible to check the validity of the bank cards used. This system guarantees that your transaction is completely secure.
Any order placed after 2pm will be processed the next day, the preparation time of your order can vary between 24 and 72 hours (excluding weekends and holidays).
As soon as the order is taken over by the delivery agencies, the risks of the goods delivered are transferred to the purchaser.
In the event of damage during transport, the reasoned complaint must be made to the carrier within three days of delivery.
In the event of theft in your mailbox, we recommend that you contact your insurer to make use of your home insurance to which the mailbox is attached.
We deliver our items:
- by DPD in 48 h
- by Colissimo 48/72h,
- by Shop2shop by Chrono 3 to 5 working days from the pick-up for delivery in metropolitan France.
- by Chronopost: Chronopost 13 - Next day delivery before 1pm everywhere in Metropolitan France. Chronopost 18 - Next day delivery before 6pm everywhere in Metropolitan France
- for international deliveries, the delivery time is 3 to 6 working days depending on the destination and the carrier (Chrono Classic or DPD)
- For pick-ups in the Noix d'Arec store, the time it takes to make the product available is 1 to 6 days. You will be notified by email of the date your order will be available within 12 hours of its validation (excluding weekends and public holidays)
Shipments outside the Eurozone
Customs fees apply abroad, they differ depending on the destination. Customs duties, VAT and customs clearance fees where there are any are the responsibility of the recipient.
The data collected on the NOIXDAREC.COM website is for purely internal use and allows us to process orders. They are integrated into the customer file.
SARL Noix d'Arec is aware of the importance of protecting the privacy of its customers in this respect, and is committed to respecting the obligations made towards them. Noix d'Arec refuses to disclose this data to any company whatsoever. You agree to give your consent to such use of your personal data. In accordance with the Data Protection Act of 6 January 1978, the customer has the right to access, rectify and oppose the data recorded concerning him/her. This right of rectification may be exercised at any time by sending a letter to the following address:
Noix d'Arec - ZAC de Plaisance - 81210 Saint Germier
All illustrations, images, characters, artistic work, graphics of the site are protected by copyright and by intellectual property rights, for the whole world and belong or have been transferred to SARL noix d'Arec, which benefits from an exclusive right of use. As such, in accordance with the provisions of the Intellectual Property Code, any reproduction or use, whatever the form, of these intellectual property rights, without the prior written consent of SARL noix d'Arec, will give rise to legal proceedings.